If your order has not yet been processed or shipped, we'll do our best to accommodate your request. Please contact us as soon as possible at contact@erodejewelry.com.

Once your order has been shipped, you'll receive a confirmation email with your tracking number so you can follow your package every step of the way.

Delivery times vary depending on your location. Estimated delivery times are displayed at checkout and in your shipping confirmation email.

All Erode rings are crafted from 925 Sterling Silver and finished with a 1-micron layer of 18K Gold plating. We chose sterling silver for its premium quality, durability, and ability to create intricate, stone-set designs with exceptional craftsmanship.

Yes. Our jewelry is made from 925 Sterling Silver and is Nickel Free, Lead Free, and Cadmium Free, making it suitable for most people with sensitive skin.

Our rings feature a premium 1-micron 18K Gold plating, which is significantly thicker than the plating commonly found on most fashion jewelry. With proper care, your jewelry is designed to maintain its beautiful finish and shine over time.

Our rings are designed to accompany you every day. However, to preserve the beauty and brilliance of the 18K Gold plating for as long as possible, we recommend removing your ring before showering, swimming, or exposing it to salt water, chlorine, or harsh chemicals.

Following these simple care tips will help keep your Erode jewelry looking its best for years to come.

Gently wipe your ring with a soft microfiber or jewelry polishing cloth after wearing. If needed, clean it with lukewarm water and mild soap, then dry it thoroughly with a soft cloth.

You can refer to our Ring Size Guide to determine your ideal size. If you're between two sizes, we generally recommend choosing the larger size for added comfort.

Yes. You may return your order within 14 days of delivery, provided the item is unworn, unused, and returned in its original condition. For more details, please visit our Returns & Refund Policy.

Once your return has been received and approved, your refund will be issued to your original payment method. Depending on your bank or payment provider, it may take 5–10 business days for the funds to appear in your account.

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery, including your order number and clear photos of the issue. We'll resolve the matter as quickly as possible.